GCash customer service helps with account access, transaction questions, and security concerns. Submit a Ticket | GCash Customer Service
  • Hotline 2882 is available daily from 8 a.m. to 5 p.m. for Globe/TM users.
  • Hotline 2882
For urgent security concerns such as scams, fraud, or a lost phone, help is available 24/7 through the Help Center.If you are abroad, you can still access support using internet calling and Help Center options.
Prepare your mobile number, registered email, transaction reference, and the exact date and amount before contacting support.

Submit a Ticket

Hotline 2882 is available daily from 8 a.m. to 5 p.m. for Globe/TM users.
For urgent security concerns such as scams, fraud, or a lost phone, help is available 24/7 through the Help Center.
Use the Help Center to search topics, browse products and services, and find the right support option.
To report a problem, open the app, go to Help, then submit a ticket with clear details and screenshots if available.

Steps: open the app, select Help, search for the issue, and choose Submit a Ticket when available.

Include your mobile number, exact amounts, dates, and reference numbers to help the team review quickly.

Prepare your mobile number, registered email, transaction reference, and the exact date and amount before contacting support.

Follow safety steps: never share OTPs, PINs, or verification codes with anyone.

Use clear descriptions when submitting a ticket to speed up review and resolution.

  • GCash customer service helps with account access, transaction questions, and security concerns.
  • Hotline 2882 is available daily from 8 a.m. to 5 p.m. for Globe/TM users.
  • For urgent security concerns such as scams, fraud, or a lost phone, help is available 24/7 through the Help Center.
  • Use the Help Center to search topics, browse products and services, and find the right support option.
  • To report a problem, open the app, go to Help, then submit a ticket with clear details and screenshots if available.

Refunds and dispute outcomes depend on the case type, transaction status, and verification steps.

If you are abroad, you can still access support using internet calling and Help Center options.
Agrica

Contact Numbers

Prepare your mobile number, registered email, transaction reference, and the exact date and amount before contacting support.

Follow safety steps: never share OTPs, PINs, or verification codes with anyone.
Contact Numbers

For urgent security concerns such as scams, fraud, or a lost phone, help is available 24/7 through the Help Center.Use the Help Center to search topics, browse products and services, and find the right support option.To report a problem, open the app, go to Help, then submit a ticket with clear details and screenshots if available.

Refunds and dispute outcomes depend on the case type, transaction status, and verification steps.
If you are abroad, you can still access support using internet calling and Help Center options.

Prepare your mobile number, registered email, transaction reference, and the exact date and amount before contacting support.

Hotline 2882
    Follow safety steps: never share OTPs, PINs, or verification codes with anyone.
    Use clear descriptions when submitting a ticket to speed up review and resolution.

    GCash customer service helps with account access, transaction questions, and security concerns.

    Help Center
    Hotline 2882 is available daily from 8 a.m. to 5 p.m. for Globe/TM users.
For urgent security concerns such as scams, fraud, or a lost phone, help is available 24/7 through the Help Center.

Use the Help Center to search topics, browse products and services, and find the right support option.

If you are abroad, you can still access support using internet calling and Help Center options.
Prepare your mobile number, registered email, transaction reference, and the exact date and amount before contacting support.
Prepare your mobile number, registered email, transaction reference, and the exact date and amount before contacting support.